At Index Albania we are firmly committed to carry out research according to internationally recognised quality standards Index Albania complies with ESOMAR International Code of Marketing and Social Research Conduct, to other quality guidelines adopted by ESOMAR, and to the Quality Standard of the Gallup International Association.
  • Permanent interviewers training seminars
  • Respondent verification
  • Substitutions / Non-Accessible respondent rates
  • Time and duration of interview
  • Data response patterns
  • Don't Know / No Response / Refusals rates
  • Missing and inconsistent data
  • Open-ended questions
  • Permanent supervisors training seminars
  • Back-check control by supervisors or INDEX - ALBANIA staff
  • In-house computer network and advanced software for DP and analysis